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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

NOAH NOT

Submitted Jan. 25, 2018
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
2
Customization
2
Membership Size: 
501-1000
Industry Type: 
Housing and Real Estate
Organization Type: 
Hybrid, Mostly Trade
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year
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I am a fairly new user to NOAH having used Affiniscape, Your Membership, Weblink, DonorPerfect and Raisers Edge software. This is by far the worst I've used. It's really an accounting system its great for managing money, invoices and event registration but has no ability to measure engagement and information is almost impossible to get out of it. Most of the customer service people aren't even familiar enough with the system to help. Trying to write a library card to pull information could take at least 4 hours.