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Robust, user-friendly system

Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
4
Membership Size: 
1,001-5,000
Industry Type: 
Housing and Real Estate
Organization Type: 
Trade Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
8-11 years

We've been using Noah AMS for about 8 years. They've added more features through the years, and it's a robust system that's still user-friendly for basic use. I like that you can set up different views for different users. Reports can be pulled in multiple ways. Their users group conference in October 2018 was a great experience. It was good to hear about things we don’t necessarily know and to get training on less frequently used modules. There was also a group of users talking about how they use the system and how they worked around or resolved issues without going to JL Systems. Their users digest is helpful too because users want to know how other users of Noah are tackling problems.