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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

AMS Challenges

Submitted Feb. 15, 2016
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
2
Customization
2
Membership Size: 
10,001-15,000
Organization Type: 
Individual Membership
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
1-3 years
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Implementation was very difficult. The admin console is not intuitive and requires a lot of manual data entry due to the way the modules interact. The platform was built by developers with no thought to the admin user or member end user experience. They are not mature in their understanding of association management nor the handling of global memberships.