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moving from Avectra

Submitted Oct. 16, 2015
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
3
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
1-3 years
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I took over an association that has been running Avectra for the past 5 years. I've been told that when it was deployed we didn't activate all of the functionality (not sure why). Needless to say we are going to make a move, the biggest reason is with the acquisition by Abila it appears the product roadmap and support for Avectra is dwindling. We need a system that will grow with us.