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Great for Data

Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
3
Customization
4
Version: 
Membership Size: 
5,001-10,000
Industry Type: 
Construction
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year

I really liked this system. Ihad the biggest struggle working with our account representative. The database would stop working and we were told they'd get to it. Days would go by and nothing was addressed. We also wanted to redo our join process and the vendor gave us NO examples of how to upgrade/enhance, even though as asked for examples of other client join pages. 

 

However, when pulling data, this was easy. I will say, when doing things to member records you had to save each change individually...then go back out and in to the record, make the second change, save, etc. But, no system is perfect.