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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Robust by AMP

Submitted Dec. 16, 2014
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
2
Customization
3
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
4-7 years
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This system was fairly good when we first implemented it and has a lot of nice modules to add on for conference registration, proposal submissions, etc. The AMS and CMS integration is very nice. It is highly customized, which makes training users difficult, especially if there are staff changes. The size of AMP means the customer service is very good and the people are attentive. However, timeliness is an issue and things often aren't completed at deadline. The system is fairly rudimentary and will work for small groups very nicely. We have just outgrown it and need functionality it does not have yet.