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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

The Future is Here with NimbleAMS

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Membership Size: 
10,001-15,000
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years
NimbleAMS guided our transformation in 4 months from RFP to go-live from a clunky "legacy" AMS to NimbleAMS; and it's built on Salesforce. Implementation was smooth and their team was knowledgeable and used best practices to manage our project. No need to worry about purchasing upgrades or preparing for an upgrade. Upgrades seamlessly come from Salesforce through Nimble and there are no upgrade charges or purchases. Data is not effected in upgrades and there is no cleaning up after an upgrade. There are never any data problems or issues with data--you can trust that the data you are entering is the data you are extracting. With NimbleAMS we can enter and edit all our member data quickly and efficiently. For example, you can enter one instance of an address and copy it to two other address fields using a button. Editing individual fields is as simple as double clicking into a pencil image or opening the whole detail page and editing multiple fields in the same screen--one click to save all. Reporting and creating company wide dashboards can be accomplished by everyone in the office by dragging and dropping fields into a report. Admins can easily add fields to the menu if needed. Dashboards and reports refresh in real time. With a new NimbleAMS feature you can easily create a template with your logo and combine reports from different objects into a professionally looking report to be emailed to your VIPs. Integration with other vendors is important to us and we have successfully integrated with several using the NimbleAMS platform. We are going on 4 years and we still are 100% happy with our choice and the user experience it gives to all our team members.