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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Great when it works

Submitted Jan. 23, 2017
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
2
Customization
3
Membership Size: 
1,001-5,000
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
4-7 years
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Membersuite is a fantastic program that can do so many things and is very easily to work with for the most part. They seem to have a lot of system errors (almost daily) that might interrupt your work and the function for your members. Customer service is also limited unless you demand it.