The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

One of The Best

Submitted Aug. 23, 2017
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
4
Membership Size: 
101-500
Industry Type: 
Manufacturing
Organization Type: 
Trade Membership
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
8-11 years
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When it comes to AMS's, I go by the 80/20 rule. Every AMS will do about 80% of what you need. You need to make sure that your 80% is as much of your daily work functions I you need. We have been on NetForum since 2008 and really love it. Is it perfect? No. But we have ventured looking at other AMS systems and their 20% issues were always greater than the 20% we had to deal with in NetForum. Their system is easy to use in querying data, sending merge docs to groups, overall management of data. We have over 80% of our members engaged in programs and NetForum has helped us track our key activity to send target messaging to maximize member involvement.