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Has Great Potential but cannot keep up with current technology

Submitted Sep. 18, 2019
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
2
Version: 
Membership Size: 
1,001-5,000
Industry Type: 
Business Services
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
1-3 years
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I love the concept of what all this program can do but it is a little complex for non-technical users.  And the web interface is not mobile friendly,