Follow 

Contact

Share

Highly Recommend!!

Submitted May. 12, 2020
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
v2.0.7430.36689
Membership Size: 
1,001-5,000
Industry Type: 
Education
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
Less than 1 year
Thank Reviewer (2)  
Report Review  

We decided to switch to Novi in March and we are now up and running!  The entire conversion process was excellent. The Novi staff is awesome and super responsive.  The integration with QBO is seamless and incredibly easy to convert.  Process changes were simple and have improved our overall workflow.  Before we decided to purchase Novi I spoke with another customer and he said "Adding Novi was like hiring another employee...".  This is 100% accurate but now that we have converted I would amend this to say, "Adding Novi was like hiring a team of employees!"

AMS Response

Love it when our day starts out with a comment like this! Our mission is to amplify the change our association customers are making daily and to read your comment really makes our day. Thank you so much and we look forward to many years of continued success and partnership.