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Great AMS!

Submitted Nov. 16, 2021
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
21.3
Membership Size: 
50,001-100,000
Industry Type: 
Retail
Organization Type: 
Trade Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
15-20 years
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We've used MatrixMaxx for almost 20 years, and have been extremely happy with it.  The system is very instinctive and easy to learn and we are set up so our back end database also links to our website.  I really like the fact that Matrix maintains a constant upgrade path for their base product, while still allowing us the freedom to customize to our needs.  I feel like Matrix is a partner for our company, not just another vendor.  I would strongly recommend MatrixMaxx as your new AMS!