I have used Wild Apricot for about a year. If you are needing a very simple AMS that is not too expensive this might work for you. You don't have a lot of customization options. The meeting/event module is mediocre. It does not import well into Quickbooks. You cannot bulk print invoices. You have to print them one at a time and it is a painstaking task as several steps are involved. There is not an option to print statements. This AMS is geared towards everything being online, which is not a bad thing except not all my members like to do everything online.
I'm on the BOD of an association that is currently using Wild Apricot to do our billing only. We are not using it as our website but we are considering that in the future. I was able to set up the billing and hook it into our existing website, which is WordPress.
THe customization was a little quirky, but I was able to figure out the templates and widgets. It only took me a couple of hours to totally revise the two or three pages we needed to set up our billing and member benefits pages.
Wild Apricot is okay if you are an organization with limited needs. However, if you need to track membership data, need an attractive and compelling event site, and an audit trail for financial transactions, stay away from this product.
I work for an association management company who currently has 5 accounts with Wild Apricot. We've been customers with them for almost ten years. To be honest, the only reason we stayed customers (apart from cost, which is at the lower end of the scale) is because I'm an applications engineer and I was able to create a multitude of workarounds to make Wild Apricot more robust.
My main issue with Wild Apricot isn't totally their fault - I run a trade organization where my members are businesses. Wild Apricot can be utilized that way, but it was clearly not intended to do so.
Lack of integration with Quickbooks is an issue.
Having said that, it would probably work well for a professional organization or other individual/family membership organization.
