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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

An AMS to die for!!

Submitted Dec. 21, 2015
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
4
Primary Job Function: 
Communications, Public Relations, Publications
Number of Years Using the AMS: 
4-7 years
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The provider is continually upgrading across the platform and all subscribers at the time of upgrade enjoy the benefits of it. Any customization by a single subscriber that may have application to others is often made a part of the general upgrade. The system is incredibly robust and has much more functionality than we have been able to take advantage of, though what we do use has served us well. We use it for membership data, conference registration and management, e-commerce, and accounting. In fact, it is very focused on the accounting needs and interfaces well with QuickBooks. There are numerous reports built into the system as well as a report generator, that requires a higher level of computer literacy than we have to optimize its benefits. However, the providers are very willing to create reusable reports whenever we ask.