Capable but complicated
Submitted Feb. 28, 2017
System can do most anything you want it to...trouble is knowing what you want it to do and staying on top of process. System is not very intuitive and staff training is a challenge. For true success, the organization needs to have clearly defined policies and procedures and be disciplined.
Dear Reviewer
Thanks for the feedback. We want a thumbs up experience so…
I am sure we can make you as happy as the other clients below, but it starts with some communication. Help me help you. Please call me.
Again, thanks for the feedback. It really helps us and makes us better!
Mike Frye
240 277 3136 (Feel free to call 24/7)
mfrye@altaisystems.com
Partner
Altai Systems, Inc.
Via ReviewMyAMS we have offered to send a free customer excellence team to this client but have had ZERO response in 8 + months. We have reached out to all our clients and we cannot located this client. Our offer to remedy these issues still stands.
The new Microsoft UI is much easier to use. Please let us show it you and configure it.
Again, thank you for the feedback. It really helps and makes us better!
Mike Frye