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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Naylor AMS at-a-glance

Submitted Oct. 25, 2017
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
3
Membership Size: 
5,001-10,000
Industry Type: 
Business Services
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
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Pros - Naylor AMS is a very good AMS for small to medium sized organizations. It's ability to be your website as well as your MMS and Event Management Tool helps organizations save money. It integrates with the Naylor Career Center (Boxwood) easily.  

Cons - It is limited in its customizability. There are areas in which you can control and others that you cannot. It's reporting system requires a course to get used to. There is no manipulation of the data in the system. You have download the data into another program to do any data manipulation.

Staff - The Naylor AMS team is very friendly and easy to work with. They are open to suggestions on how they can improve their system. They have an "ideas" forum where users can share product enhancement ideas. They have even implemented a few of my suggestions to enhance their system.