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Great new product!

Submitted Nov. 1, 2019
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
4
Customization
3
Version: 
Latest
Membership Size: 
1,001-5,000
Industry Type: 
Technology
Organization Type: 
Trade Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years
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My association went live with Impexium in 2016 transitioning from Personify. The changes on the new platform were great for association operations. Sometimes the program can be slow if a lot of staff are in the system at the same time but the Impexium staff is really nice and responsive to concerns and help. The product itself is very easy to use. My tip would be to take your time in the implementation and sales phase to make sure you are building out what you want.