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Tailored, Efficient Solution with Exceptional Support

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
3.5
Membership Size: 
501-1000
Industry Type: 
Education
Organization Type: 
Trade Membership
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
4-7 years

Cobalt’s custom-built solution has been a game-changer for our accreditation body. The system is tailored to our exact accreditation process, and the efficiency gains have been significant. Before switching to Cobalt, we were using a mix of custom software and Excel spreadsheets to track key activities like site visits and evaluators. Now, everything is centralized, and the entire accreditation process is tracked in one place. 

We also really appreciate the flexibility of the annual report forms, which allow us to gather program data from accredited institutions. The support we receive is top-notch—quick, personalized responses from a team that includes both our dedicated Project Manager, Consultant, and Customer Success team. It feels like the whole team is working together to ensure we have the best experience possible.