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Efficient Salesforce Integration, but UI Needs Improvement

Submitted Oct. 17, 2024
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
Fonteva 3D secure
Membership Size: 
100 or fewer
Industry Type: 
Technology
Organization Type: 
Individual Membership
Primary Job Function: 
Professional Development, Credentialing, Knowledge Management
Number of Years Using the AMS: 
1-3 years
Incentivized
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As a Python developer, I appreciate how Fonteva seamlessly integrates with Salesforce, making member data management and analysis more good. The customizable dash are a big plus for tracking key metrics and generating report. However, I feel that the user interface could be more flexible and less complicated to enhance navigation. Fonteva is a reliable option for organizations already using Salesforce, but for teams new to the Salesforce environment, there's definitely a learning curve involved.