Recommend with Caution
We have used Euclid Clear Vantage for over 4 years now. It is a solid system for mid-size or larger organizations and allows for complexities. We are a national organization with 20 chapters across the country and a pretty robust annual conference with expo hall, as well as education courses every month. We use CVO for our member database, have partitioned chapter databases, all our payment processing, our website is hosted on their platform, we take registrations for all events through CVO, etc. I will say, the accounting side is pretty convoluted. Even our CPA said CVO is the most confusing system she has seen. We had great customer service through the buildout and the first year or so. After we transitioned from being new, customer service can be slow and we sometimes have to follow-up multiple times to get an answer. However, I like that the customer service is an actual person, not Ai. I like that they roll out any new developments for all users to use (you don't have to pay for upgrades). The system can do almost anything you need, although customizations can be costly. Always ask for an estimate of hours. Ultimately, if it were not for the accounting issues, we would likely would stay with CVO.
