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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

12,000 Members! Time for an AMS

Submitted Mar. 31, 2016
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
4
Membership Size: 
10,001-15,000
Primary Job Function: 
Fundraising, Development, Sponsorships
Number of Years Using the AMS: 
Less than 1 year
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Timberlake offers a robust and affordable membership management software, in tandem with website support. Their personal sales pitch and the fact that they dedicate a single, consistent personal trainer to assist through transition. My organization has a very complicated membership and dues structure, and AMS is up to the task. I am sorry that Timberlake doesn't support listservs and if your organization is as complicated as ours, the time commitment for the transition has exceeded projections, but we are convinced that Timberlake was the right vendor for our needs.