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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

ACGI Platform and Service Review

Submitted Oct. 9, 2018
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Membership Size: 
N/A
Industry Type: 
Other
Organization Type: 
Consulting/Implementation Partner
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
8-11 years
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ACGI as a platform meets most of our needs with out-of-the-box technology. While it can be customized, there's enough flexibility that we haven't had to do a lot of customizations. It's obvious that user experience is important to them- both in the back office for staff and in the online experience for association members. One of the things I like best is that ACGI is the size of company where the principals and senior management team are accessible. They really listen. I also feel like I have a clear line of sight to where ACGI is taking the platform. They look to the future and can adapt their technology to new trends.