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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

ACGI review

Submitted Oct. 9, 2018
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Membership Size: 
15,001-20,000
Industry Type: 
Finance / Insurance
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
12-14 years
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I've worked with ACGI since 2005. Their organization and software have continued to evolve as our association has evolved. They have long-standing leadership that supports the growth of the organization and the platform. They also value ongoing innovation because it's part of their DNA and culture. Their APIs libraries are flexible and usable; and we're able to take them across multiple platforms. ACGI has employees that understand and support that. Some companies sell software well, but they don't support it well. Support is a strength of ACGI's. They're focused- not just on their own software- but on what we're trying to accomplish and are invested in knowing who their customers are and what they do.