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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

ACT!

Submitted Dec. 19, 2014
Customer Service
0
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
0
Reliability
0
Customization
0
Primary Job Function: 
Executive Management, Strategic Planning, Governance
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We have used ACT! for over 20 years. It is easy to use to tract membership information and can be customized by inserting your own fields. It works well with Outlook. The biggest problem with ACT! is what it doesn't do - interface with QuickBooks. As a result we must track our members in both ACT and QuickBooks. While we can track registrations in ACT! we cannot invoice for them within ACT! The software is upgraded on an annual basis but purchasing the upgrade is not mandatory. We upgrade once every 2-3 years. The software is affordable for a small association