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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Altai and Dynamics CRM

Submitted Oct. 28, 2014
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
5
Primary Job Function: 
Technology
Number of Years Using the AMS: 
Less than 1 year
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Altai Systems takes advantages of the features of Microsoft Dynamics CRM and tries to overcome as many of the deficiencies of the Dynamics product. There are still things missing (like date based product pricing) but all in all the Dynamics CRM product with the Altai Systems customization modules provides a broad base of AMS functionality.