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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

AMS adventure - no pain no gain

Submitted Jan. 22, 2015
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
3
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
1-3 years
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We did not have a prior AMS. We were using various methods to keep track of membership, event registration, listservs for members to communicate, etc. I thought it would be easy to go from no system to an all in one system. It was very challenging to get all our member information in one place to upload to the new system but once we did that, Timberlake helped us every step of the way and once the system went live - it has been smooth sailing ever since!