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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

for an AMS I definitely do not recommend

Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
3
Customization
5
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
We use Joomla as an AMS system. The good news is it's free and highly customizable. The bad news is, it can be quite costly to pay someone to customize it for you. Also it is community-supported, so there's no hotline you can call! We use it for member data, we track participation/ purchases (although do not have any money in it- crazy I know!) and 2 pretty robust member directories. Its fine for a free website, but for an AMS I definitely do not recommend.