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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

AMS is improving

Submitted Feb. 26, 2016
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
2
Customization
3
Membership Size: 
1,001-5,000
Primary Job Function: 
Technology
Number of Years Using the AMS: 
1-3 years
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Timberlake has a good set of features but some are not flexible enough to adapt to our current business rules. We have noticed improvements in both features, ability to customize recently. I think the product has possibilities to become great but it still needs some work in the event registration areas to meet our needs.