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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

AMS is trying

Submitted Dec. 1, 2015
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
3
Number of Years Using the AMS: 
4-7 years
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We've been with i4a for several years and do see that they are trying to compete but it feels as though they are always playing catch-up with other players in the market. I've always thought that we got a decent product for the price that we are paying but after doing some shopping around, I'm not 100% certain of that any more.