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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Best Customer Support

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
5
Membership Size: 
501-1000
Number of Years Using the AMS: 
15-20 years
Love Timberlake customer support staff. They seem to bail me out when I mess something up. The one thing it doesn't do yet (Ashwin tells me it is coming hopefully this year) is the ability to upload data updates yourself. That I miss.