The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 36 months old, and aren't counted towards the average five star ratings or percent recommended.


Customer Service
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
Membership Size: 
Industry Type: 
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years
We have been increasingly dissatisfied with NetForum Pro. We have seen very few upgrades in functionality, and are most frustrated by the fact that the software contains so many bugs that are not being resolved in a timely manner. One particular issue, resulting in some individuals being charged the incorrect registration fee based on their member/non-member status, has been an ongoing issue for 4 years. Tech support often offers Òwork-aroundsÓ for some features that are not functioning properly, but many core issues remain unresolved.