Challenges--some ours, some theirs
Submitted Dec. 31, 2014
I write from the perspective of an executive who is not deep into the details of the technology. What I know is that our membership staff finds it difficult to navigate the system, particularly as it pertains to workflows. Further, we're starting to run into strategic level issues because the database does not play nice with Mac products. When we're traveling for state or national events, we find it difficult to access member files and make use of our database remotely because our staff travels, primarily, with Macbook Airs and iPads. However, in Protech's defense, we're the first to admit that our association is complicated in some ways and has forced the technology to bend to fit our old school processes. Overall, I am left with the feeling that while the technology may not be the most user friendly, there are also aspects of Protech's system that we are not taking advantage of as an association.