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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

ChamberMaster/MemberZone (MicroNetOnline)

Submitted Mar. 19, 2015
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
3
Customization
3
Membership Size: 
101-500
Industry Type: 
Business Services
Organization Type: 
Individual Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
1-3 years
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A few years ago, we were using CiviCRM. When we moved to ChamberMaster/MemberZone, we were initially very happy. It solved a lot of problems and allowed us to scale up more easily. This system is one reason we've grown so much in the past 2 years. However, we are a hybrid of international organization with limited Chamber of Commerce similarities. ChamberMaster is clearly designed for local organizations. They have virtually no Chapter President functionality outside of what we provide from HQ. So, it depends on your organization; if you are local only, it could be very beneficial. If you cross state or country lines, keep looking. If you have a headquarters-with-chapters structure, keep looking. Customer service is superb as long as it is during business hours.