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CiviCRM is a great OpenSource solution, but not for everyone
Submitted Aug. 16, 2017
We have been using CiviCRM as the basis for our association's CRM and online member services for six years. We use a complete open source solution, combining CiviCRM with Drupal for the CMS. Overall, CiviCRM is a fantastic product ÃÃit comes with no licensing cost, is very powerful, is entirely customisable, and is geared towards non-profits. However, as with many self-hosted open source products, it requires a considerable amount of development and maintenance to fit your needs. Smaller associations might find that the system is an almost perfect fit, and larger organizations will likely have the resources to customise it as needed. Small to mid-size associations with more complex needs that do not necessarily have the budgets for full customisations, might however struggle with CiviCRM as a solution, as even smaller customisation can quickly become problematic.