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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Club Express Basic Service

Submitted Mar. 26, 2018
Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
5
Customization
2
Membership Size: 
101-500
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
4-7 years
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Club Express offers basic services for data management, however, they are not quick to customize the modules and their customer service is spotty. At times, you might get a very helpful person, at other times you will not receive stellar service.

We have used Club Express for years but we are beginning to look at alternatives.