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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Clunky, Cumbersome

Submitted Jun. 28, 2018
Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
2
Customization
1
Membership Size: 
5,001-10,000
Industry Type: 
Other
Organization Type: 
Hybrid, Mostly Trade
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
Less than 1 year
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The i4a platform is very confusing. Everything seems to be hard to find, or take more effort than it should. Even simple updates to a member record requires clicking on multiple screens. The platform moves very slowly too.