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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Clunky but Works for Small Associations

Submitted Jul. 25, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
2
Customization
1
Primary Job Function: 
Marketing
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We have been using internet4associations for 6 years after transitioning from FrontPage. The AMS is clunky but does its job for a small association. We have plans to move to a new AMS next year as i4a just doesn't do it for us anymore. Pros Integrated website and user database Customer service response is usually quick Simple user interface works well for a small staff and association Best for an individual association Cons Very little customization available Website templates difficult to use and very static Every time i4a does a system update something goes offline for us Difficult to query all contact data in one report Does not integrate with external services (i.e. BlueHornet) Not great for a trade association