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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

COBALT CRM

Submitted Mar. 24, 2017
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
5
Customization
5
Membership Size: 
10,001-15,000
Industry Type: 
Construction
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
4-7 years
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Cobalt has done an admirable job of building an AMS on top of Dynamics CRM. The value add is the robust customer service layer that Cobalt brings to the table. Their team is very knowledgeable and responsive. I've implemented a number of AMS solutions as a consultant and find this product to be a solid choice based on functionality, support, and stability of the company.