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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Crescerence

Submitted Dec. 4, 2017
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
2
Customization
2
Membership Size: 
1,001-5,000
Industry Type: 
Education
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Communications, Public Relations, Publications
Number of Years Using the AMS: 
Less than 1 year
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We've had a very difficult time with Crescerecne. It will complete the basic functions of storing member information but imports have to be done manually and email abilities are near zero. We have had multiple emails hung up in the system for weeks on end without support staff being able to fix it. The support staff clearly tries to accommodate user needs but the system cannot keep up with a growing organization while troubleshooting the constant issues.