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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Data Beast

Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
4
Primary Job Function: 
Technology
The possibilities are extensive with CRM's data management. But the key is that we need to first understand what data we actually want/need to collect. We all know the old saying "crap in/crap out." Our staff is beginning to use the CRM for more reporting and are now wanting more. We are also looking into dashboards.