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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Deep Features, Heavily Customizable

Submitted Sep. 15, 2017
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
5
Membership Size: 
1,001-5,000
Industry Type: 
Manufacturing
Organization Type: 
Trade Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
4-7 years
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Protech's "UX Online" product is an AMS plugin for Microsoft Dynamics CRM/Dynamics 365. It's well built, and well tested, with an impressive list of features and benefits most membership organizations need.

This robust offering comes with a correspondingly robust pricetag, as does any customizations you need Protech to make on your behalf. Of the few things the system can't do out of the box, Protech is very organized and detailed about gathering requirements, and truly doing things the right way to make the system work for you. This can be frustrating for smaller organizations, with small budgets, who are accustomed to the agility they possess, or the flexibility of working with smaller or less organized vendors. Bottom line is, it works really well if you embrace it, train your staff on it, and can afford it.