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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Do business your way

Submitted Mar. 23, 2015
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Primary Job Function: 
Technology
Number of Years Using the AMS: 
4-7 years
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I reviewed about 10 systems in 2010 before settling on the Microsoft Dynamics CRM 2011 option with custom association modules from Altai Systems. I was able to use their event registration modules right away and add all the additional data and reports we needed. The dues process and membership/subscription tracking was also ready to go. It was the only system which allowed us to associate individuals to more than one parent object. My favorite thing about the system is I don't have to change the way we do business to fit the software. I have been able to customize/configure the software to work the way we already do business.