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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Do not purchase DAXKO Connect

Submitted Oct. 16, 2014
Customer Service
0
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
0
Reliability
0
Customization
0
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
4-7 years
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We have been customers for several years. The only reason we have not yet changes do is because of the time it takes to do so. We are actively looking. The DAXKO sales promised the moon and delivered dirt. The system barely works for basic database management. An Excel spreadsheet would be almost as good. It is not intuitive and the user must be an IT specialist to get the hang of it. The worst aspect of DAXKO Connect is their rotten customer service. We have identified concerns regularly, and the DAXKO staff is both poorly trained and unable to provide answers.