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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Do not use MemberSuite

Submitted Oct. 17, 2014
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
1
Customization
1
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year
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This company is in their infancy stage and do not have the infrastructure to accommodate even the smallest association. They did not provide adequate training and most of our time has been spent fixing problems with their system and dealing with unqualified employees. We've taken a step back in the work we can accomplish.