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Ease of use - Fonteva

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
Membership Size: 
10,001-15,000
Industry Type: 
Technology
Organization Type: 
Consulting/Implementation Partner
Primary Job Function: 
Technology
Number of Years Using the AMS: 
Less than 1 year

Fonteva's robust community-building capabilities are another unique feature. Fonteva facilitates a feeling of community among members through discussion boards, event planning, and member directories—all of which are essential for engagement and retention.

The drawback of Fonteva is that, despite its excellent capabilities, new users may need to go through a slight learning curve, particularly if they are not familiar with Salesforce. Furthermore, the platform is more expensive than some more straightforward membership management platforms, so extremely tiny organizations with tight resources might not find it to be the best choice.