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Easy for a non-IT person to learn

Submitted Oct. 17, 2019
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
Membership Size: 
5,001-10,000
Industry Type: 
Other
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year
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I've been using Fonteva for about 5 months now. As a membership professional (non-IT person) I've found it fairly easy to pick-up. I love the ability to customize our join process (a luxury we've never had). The online training and customer support is always helpful as I try to learn new things. I'm enjoying all the features of the reports and dashboards to help better utilize our data. This is much better than our previous AMS!