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Effortless Transition and Improved Efficiency

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
3.7
Membership Size: 
100 or fewer
Industry Type: 
Government
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years

Working with Cobalt to transition from iMIS was a smooth and straightforward experience. They made sure everything was handled efficiently, which helped save us time and resources. One of the biggest improvements we've seen is in the accuracy and consistency of our data - it’s all seamlessly integrated with our other systems, which has really built trust in the platform. Our staff loves the user-friendly interface, and our members have also found it much easier to interact with. Being cloud-based has made such a difference, too; we can now access everything from anywhere without relying on extra tools. Plus, the individual membership process is so much more streamlined. Overall, we’re thrilled with how Cobalt has helped us simplify our operations and improve our overall efficiency.