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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 36 months old, and aren't counted towards the average five star ratings or percent recommended.

Extremely disappointing

Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
1
Customization
1
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
In fact, usually I'm furious with MemberSuite. I can't even express the depth of the issues we've had with this database. It creates 10 times the amount of work we had before. The ideas they have are great, but the system is constantly slow, erroring out, logging you out... etc. I would never recommend this product.