Feels outdated
I recently started working for an organization that uses MemberSuite. Upon logging in the first time, I was surprised at how clunky and outdated the interface felt. I honestly thought they may have not updated their interfact during the last decade. Once I was able to move beyond the interface, I found some aspects of their system intuitive but others lacking. I would often look in one place for information just to find that it was in another place (rather than products, what I was looking for was under set-up). This made it challenging to be able to work in the system as an end-user. Our organization also has issues with their permissions and some oddities about granting permissions that requires us to grant more permissions to users than what we feel comfortable doing so (for instance, to gain access to create a product, they had to give me access to the entire financial module). This, too, feels outdated in a technology driven world where permissions can be set at a very granular level. Having said that, it is entirely possible that this can be done but, based on the user interface, we were unable to determine where or how.
