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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Fully customizable solution that's affordable

Submitted Oct. 30, 2014
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Primary Job Function: 
Communications, Public Relations, Publications
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My organization began using MatrixMAXX more than 10 years ago. Since that time we have added nearly all of the available modules and fully integrated it with all of our systems (accounting, CMS, etc.). What I like most about MatrixMAXX is that the modules have many options "off-the-shelf" which makes it affordable for a budget, but you can also fully customize it and it won't break the bank. For a medium-sized trade association it is like having your cake and eating it too! Matrix is super-responsive and great to work with, and they have taken the time to learn our business inside and out. They are always working to add new features to the basic system and they will always take on a new technical challenge - and meet or exceed our expectations. With our previous AMS we were always being told it couldn't do what we wanted to do (we live by exception) but Matrix always has a range of solutions to offer us which allows us to balance time, cost and functionality based on how important a particular item is to us. I highly recommend MatrixMAXX.